This service is completely automated. Entry is quick & uncomplicated. No operator is present during the conference.

• Automated Call Entry
  Lines open 15 minutes early. Callers dial the assigned toll-free number and at the voice prompt they enter their specified passcode. If the passcode is valid, they will then be transferred into the automated interactive 'LIVE' call. Note: There is NO "Music-on-Hold" option with this service, so if you are the first caller, you will enter a silent conference. So if you don't hear anything after you connect, this is normal, and means the system is working correctly!
  
  
• Assistance
  If operator assistance is required during your call, press *0.