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Conferencing Tips
Operator Assisted Procedures
Written by renxue   
January 28, 2008 15:19

These conferences are completely customizable, so be sure to discuss your options in detail with a Account Managment Representative. Below are a few options that you can request from our operators as part of this service:

  • Operator Answers All Calls
    The operator manually answers each incoming call asking for their name, company and any other specific information you require.

  • Operator Dials out to Participants
    If the operator is provided with the names and numbers of the participants required on your conference call, the operator(s) will dial each participant and announce them into the call.

  • Customized Script Reading
    Our operators can read any customized introduction or script during your conference call. Simply include detailed instructions when you make your reservation.

  • Roll Call
    The operator can perform a roll call and provide a professional announcement to start your call.

  • Question & Answer
    At your cue, the operator can facilitate a formal Q&A session. The operator will announce instructions for how to be placed in the "questions queue". Each questioner's line will be un-muted when it is their turn to speak.

  • Touch-Tone Polling & Voting
    Either the conference chairperson or the operator may ask multiple-choice questions of the audience, and they can respond by pressing the appropriate number on their telephone. The operator will record the results, and report them to the conference chairperson or reserver, in the manner you specify.