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TANDBERG Web Conferencing

Through alliances with best-in-class vendors, TANDBERG offers customers unparalleled choice and flexibility to seamlessly combine full-featured web conferencing or easy data conferencing with audio and video. What is Web Conferencing? Web conferencing employs the Internet to allow users to collaborate with one another using their PCs. Using web conferencing, meeting participants can share presentations and other contents of their PC desktop. Web conferencing can be particularly effective for applications such as salesforce training or presentations to large, dispersed groups. Web conferencing usually requires only a computer with an Internet browser and an Internet connection of 56kbps or above. Web conferencing may also offer several other options such as web-based chat, tools to annotate presentations, streaming audio and video, and other tools.

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Web conferencing: Not as scary as it seems

You've probably heard the buzz about Web conferencing by now. Maybe you've even attended a Web conference or two - an online meeting arranged by someone you work with, or a free "Webinar" hosted by a vendor. But it might not have yet occurred to you that Web conferencing could be a useful tool in your own work. Or perhaps the thought has crossed your mind, but you've put off doing anything about it because the whole subject seems too big, too complicated, too fraught with peril, and you're not sure how you would use Web conferencing, anyway.

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International Conference Call Tips – To Ensure a Successful Call

Setting up an international conference call should be met with careful review as there are many factors that will influence the success of your call. Calling across international time zones and borders can be tricky and we suggest you are prepared well in advance. Consider some of the following international conference calling suggestions below to maximize a smooth productive call that will obtain the results you hope for.

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Tips for Conference Call Etiquette

If participants in a conference call do not follow a few simple rules of conference call etiquette, the call can quickly degenerate into a confusing experience with very little actually accomplished during the call. Below are some key tips that will help you to make all of your conference calls successful. Set the Ground Rules Early - The facilitator or moderator, or even an operator, should advise participants of the basic rules of the call before general interaction begins. This includes both general etiquette and any specific rules the moderator deems necessary.

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Conference Call Security Tips

Security is essential! Budget Conferencing's strict security protocols, plus the following tips, will help you conduct your call with confidence. Use Security and Confirmation Codes Your conference will be assigned a unique confirmation code or passcode after your reservation is made. Participants without these codes will not be admitted to your conference without approval by the conference moderator or host.

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Conference Call Etiquette

Moderators should be on time. A moderator should arrive a few minutes early to greet each of the participants, and let them know when everyone is present and ready to start the call. Always introduce yourself when speaking for the first time. It is important to introduce yourself when first speaking as other participants may not recognize your voice. Avoid putting your phone on HOLD. Putting your local phone on hold could introduce music into the conference, so when considering the hold function please use #6 instead. Otherwise your hold music will play into the conference call, and make it impossible for the other participants to continue the meeting in your absence! (Remember to un-mute yourself when you come back.)

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What is a toll free Reservationless Conference (FastConferenceTM)?

For toll free reservationless conferencing, participants are provided a special toll free number to call and a passcode to participate in their meeting. This allows the moderator to incur all conference and long-distance charges.

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Do I need to give the passcode to the participants dialing in for the conference?

Yes. For security reasons, we ask that you provide participants with the participant passcode. The moderator should use the passcode provided for the moderator.

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Does Budget Conferencing handle international conferencing?

Yes. We can conduct conferences in any time zone. We are a full-service operation, running 24 hours a day, 365 days a year. Many Budget Conferencing team members are bilingual, further supporting our ability to facilitate conferences with non-English speaking participants.

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What is an International/Toll Dial-in Conference?

For an International/Toll Dial-in Conference, participants are provided a special telephone number to connect to their meeting a few minutes before scheduled start time. Participants are greeted by our Conference Support Specialists as they call in. Charges to the moderator include conference minutes only. Long-distance charges appear on each participant's own long-distance bill.

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