This mode provides an open, un-muted conference in which all Participants can speak freely. This mode works best for small groups of conferees. At any time during a conference, conference Organizers can switch between Conversation Mode, Q&A Mode and Presentation Mode by toggling the “7” on the telephone keypad. Conversation Mode can also be specified in advance during the Web scheduling process on Web-scheduled conference calls.

When this conference control is enabled, a sound will signal when a new Participant has joined the conference. This is useful for the Organizer to welcome new conference Participants, and is accessible by entering the Organizer Access Code at the start of a conference. At any time during a conference, conference Organizers can turn the Entry Chimes and Exit Chimes on and off by toggling the “9” on the telephone keypad. Entry Chimes can also be set in advance during the Web scheduling process on Web-scheduled conference calls.

When this conference control is enabled, a sound will signal when a Participant exits the conference, and is accessible by those who provide the Organizer Access Code when entering a conference. At any time during a conference, conference Organizers can turn the Entry Chimes and Exit Chimes on and off by toggling the “9” on the telephone keypad. Exit Chimes can also be set in advance during the Web scheduling process on Web-scheduled conference calls.

This can be used for increased conference security, by preventing additional Participants from joining the conference, and is accessible by those who provide the Organizer Access Code when entering a conference. At any time during a conference, conference Organizers can lock or unlock the conference by toggling the “5” on the telephone keypad. Note that if the conference is locked and a Participant is disconnected (e.g. cell phone) from the conference, the room must first be unlocked before that Participant can rejoin the conference.

This code is entered by the conference Organizer in order to join a conference. It allows the Organizer to access enhanced conference controls, such as Locking the Conference, changing the conference mute mode to Presentation Mode or Q&A Mode, and determining when a conference can begin and end. The Organizer Access Code can be given to any or all Participants who will be given Organizer privileges. The Organizer can share the Organizer Access Code with Panelists to prevent them from being muted.

Our Conference Confirmation page and e-mail invitations include a vCalendar attachment, which allows you and your Participants to automatically save (or drag-and-drop) your conference appointment into any calendar program that supports vCalendar technology, such as Microsoft Outlook® 2000/2003/2007, Apple iCal®, Lotus Organizer® 6.0, Entourage, Act!® 4.0, GNOME Office, many GSM mobile telephones,Nokia 9110 Communicator™ and select Palm™ handheld computers. For additional information on programs supporting vCalendar and the vCalendar standard, visit the Internet Mail Consortium. Microsoft Outlook Express®does NOT support vCalendar at this time.

This mode automatically mutes members of the conference call who entered the Participant Access Code, enabling conference Participants to listen without being able to speak to others on the conference. This mode works best with large groups of conferees for reducing background noise, and is accessible to those who provide the Organizer Access Code when entering a conference. At any time during a conference, conference Organizers can switch between Presentation Mode, Conversation Mode and Q&A Mode by toggling the “7” on the telephone keypad. Presentation Mode can also be specified in advance during the Web scheduling process on Web-scheduled conference calls.

This mode allows Participants to un-mute themselves, permitting a ‘question and answer’ or interactive session to be held during a conference call that was preset to Presentation Mode. This mode is accessible to those who provide the Organizer Access Code when entering a conference. At any time during a conference, conference Organizers can switch between Q&A Mode, Presentation Mode and Conversation Mode by toggling the “7” on the telephone keypad. Q&A Mode can also be specified in advance during the Web scheduling process on Web-scheduled conference calls.

24-hour access to your Conference Recording with a Playback Dial-in Number and Playback Access Code. Playback is only available when Conference Recording is selected for a Web-Scheduled Premium 800 conference. Toll-free access is not available for Telephone Playback. Telephone Playback is available for up to 100 callers simultaneously 24/7/365 and is accessed on a password protected telephone number.

It is free to download the Outlook add-in and to use our basic conferencing services. In order for conference participants to reach our centrally located facilities, each one must call a U.S. long distance telephone number that we provide. The only cost to participants is the long distance rate charged by each individual conference participant's long distance carrier (Sprint, MCI, AT&T, etc.). We do not require the use of any specific carrier, nor do we know what rates you pay on your calling plan. If you can dial a U.S. phone number, you can use our service.